Integrations · Smart locks
Tuya smart locks

Tuya smart locks

A new PIN per stay. Rotated automatically.

Taskyinn provisions a unique door PIN at check-in, embeds it in the guest welcome message, and rotates it at check-out — closing the loop on key handover for unstaffed apartments and serviced-living.

How it works

When a guest checks in, Taskyinn calls the Tuya cloud API to generate a PIN tied to the stay window. The PIN is stored on the reservation, shown to the front desk, and embedded in the guest message with the `{{door_lock_code}}` placeholder. At check-out the PIN is revoked automatically and a new one rotates in for the next reservation.

  • Per-stay PIN generation with check-in/check-out time bounds
  • Auto-revocation at check-out — no manual cleanup
  • {{door_lock_code}} placeholder resolves in WhatsApp / email templates
  • Audit log of every PIN issued and revoked

Supported hardware

Any Tuya-platform lock — that covers most of the smart-lock SKUs sold into the Saudi serviced-apartment market. Connection is via the Tuya cloud account; no on-site gateway required if the locks have Wi-Fi.

Use case fit

Serviced apartments, hotel apartments and unstaffed boutique properties benefit most. Front-desk-staffed hotels can still use it to remove the physical key-handover step from check-in.

FAQ

What if the Tuya cloud is unreachable?

Taskyinn falls back to surfacing the door PIN to the front desk so the guest is not blocked. We retry the cloud call in the background and reconcile when it recovers.

Can the guest set their own PIN?

Not today — PINs are system-generated for audit. We may add a guest-choose flow if there is demand.

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