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Book a DemoThe Mirada Story
How Mirada Hotels replaced 5 different systems with one platform — and saved 60% of their staff’s time in the process.
A growing Saudi hospitality chain led by Raid Abdullah (Owner) and Abdulrehman Sidique (Operations Manager), serving thousands of guests annually across Jeddah, Jazan, and Najran.
Mirada Blue - Falestine
Jeddah
Mirada Gold - Jizan
Jazan
Mirada Purple - Ubhor
Jeddah
Mirada Purple - Najran
Najran
Mirada Purple - Al Zahra
Jeddah
Mirada Purple - Al Waha
Jeddah
Mirada Gold - Al Baghdadiyah
Jeddah
Vida - Al Muhammadiyah
Jeddah
Before TaskyInn, Mirada ran on a patchwork of disconnected tools: one PMS, a separate rate manager, individual OTA extranets, separate government portals, and separate payment providers. No universal solution existed.
Inventory across multiple OTAs with no intelligent sync. Double-bookings happened regularly.
Every guest arrival: passport data into Shomoos, NTMP entry, PMS update, contract, payment, room assignment.
No single view of the business. Guest data in one system, financials in another, OTAs in five extranets.
Website, WhatsApp, social media, OTAs, affiliates, travel agencies — no way to know what was performing.
No-show fees uncharged. Late cancellations forgiven. DNR losses during 100% occupancy unmeasured.
Guest communications scattered across OTA portals, WhatsApp phones, front desk notes. Lost bookings from missed messages.
Shomoos, NTMP, ZATCA — all manual through separate portals. Errors common. Submissions delayed.
Every online payment manually checked against merchant portal. No BNPL options. Guests turned away.
Monthly reports compiled by hand from multiple systems. 30 hours/month just for booking reconciliation.
“Before TaskyInn, our staff spent most of their day on data entry — typing into government portals, checking OTA extranets, reconciling payments, compiling reports. Now all of that is automated. All 40+ of our staff members are focused on one thing: giving guests the best experience possible. They save 60% of their time. The difference is night and day.”
Raid Abdullah
Owner, Mirada Hotels
No consultants. No multi-week implementation. No downtime. From old system to fully operational in 1 hour per property.
Guest records, reservation history, room configs imported via CSV
All upcoming reservations pulled automatically from the old PMS
Booking.com, Agoda, Trip.com, Expedia, Airbnb connected via marketplace
ZATCA, NTMP, and Shomoos connected and verified for real-time submission
PayTabs, Tamara BNPL, and Tabby BNPL activated through marketplace
Every pain point addressed. Every manual process automated. At every corner — saving money, saving time, protecting revenue.
Before
Overbookings from unsynced OTAs
After
Zero overbookings. Smart room reassignment optimizes availability across 6 OTAs in real-time.
Before
15 minutes per guest at front desk
After
Self check-in via WhatsApp (passport OCR, companions, contract, room) or staff wizard in 2 minutes.
Before
No automated guest communication
After
41 AI tools handle booking, check-in, room service, complaints, checkout — all via WhatsApp conversation.
Before
Messages scattered across portals
After
All OTA + WhatsApp messages in one view per reservation. AI auto-replies. One-click staff takeover.
Before
3 staff dedicated to gov portals
After
ZATCA, NTMP, Shomoos — all auto-submit in real-time. 4,702 invoices reported. Zero staff needed.
Before
Staff forgot to charge fees
After
11 rule types auto-charge no-shows, late cancellations, late checkouts. Revenue captured every time.
Before
Manual verification, no BNPL
After
PayTabs auto-verification + Tamara & Tabby BNPL. Payment links via WhatsApp. Zero manual checking.
Before
30 hrs/month manual reconciliation
After
One-click reports: sales, occupancy, discounts, channels, guest LTV, repeat rate. 100% accurate.
Before
Manager assigns tasks each morning
After
Checkout triggers auto task creation + assignment. Express WhatsApp checkout at 8 AM = housekeeping knows instantly.
“Our guests manage everything on their own now — booking, check-in, room service, checkout. The WhatsApp AI handles it all. We didn’t just save staff time, we gave guests the experience they actually want.”
Abdulrehman Sidique
Operations Manager, Mirada Hotels
Real production data from live Mirada Hotels operations on the TaskyInn platform.
Connected in minutes through TaskyInn’s one-click marketplace.
WhatsApp Business AI
8/8
ZATCA e-Invoicing
7/8
NTMP Tourism
7/8
Booking.com
7/8
Agoda
3/8
Trip.com
3/8
Expedia
1/8
Airbnb
1/8
Shomoos
1/8
PayTabs
Active
Tamara BNPL
Active
Tabby BNPL
Active
TaskyInn includes a structured 25-step staff certification program designed so that any team member — regardless of technical skill — can be fully productive within one day.
Staff Time Saved
Mirada Hotels is preparing to onboard 5 additional properties. With TaskyInn’s self-service onboarding — a 5-step wizard that takes under 5 minutes — each new property comes online with all integrations, automation rules, and AI capabilities from day one.
Public Launch
April 2026
Open to every hotel operator in Saudi Arabia
Mirada Hotels saves over 5x what they pay for TaskyInn — 3 fewer staff needed, 30 hours/month of manual work eliminated, zero compliance fines.
Join TaskyInn and see what one dashboard can do for your properties. Setup takes 5 minutes.